Customer Support
Frequently Asked Questions
Everything you need to know about our products, shipping, and returns.
At this time we ship within the United States only. We provide complimentary standard shipping on every order with full tracking included.
Orders are processed within 1-2 business days and typically arrive within 5-8 business days via standard shipping. You will receive real-time tracking details as soon as your package is dispatched.
We accept returns within 30 days of delivery for unused items in their original condition and packaging. Simply contact our support team to initiate a hassle-free return.
Yes, absolutely. All our fine jewelry is crafted from genuine materials including 14K solid gold, sterling silver, and platinum. Certified material specifications accompany each piece.
Store your leather goods in a dust bag when not in use, avoid prolonged exposure to moisture, and condition periodically with a natural leather conditioner. Detailed care instructions are included in the box.